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Managed service provider

  • Broad range of managed services
  • From planning and operation to monitoring
  • End to end or individual ICT components
  • On dedicated servers or via cloud services
  • Highest level of data protection (EU-GDPR)
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Expert IT management from a single source

With ongoing digitization, managed services are becoming increasingly important – especially for rapidly growing companies, whose IT needs to keep pace with their growth. That’s why ITENOS offers comprehensive management services for everything from infrastructure to network connections to platform and application management – and of course fully GDPR-compliant. That way, you not only meet your needs for managed IT quickly and easily, but also maintain or even boost your data protection level at the same time.

Managed services for infrastructure and networks

In our increasingly digitalized world, there are seemingly countless ways to design IT infrastructure: from housing and server hosting to various network components, storage systems and platforms, all the way to virtualized IT environments in the form of cloud services. That is a broad range of options, and many companies do not have the right in-house expertise for all of these aspects. Consequently, it is so much the better if you don’t have to manage these matters yourself, but instead can draw on ITENOS as managed service provider with many years of experience in infrastructure, network and IT management. We offer all of these aspects as managed IT services – according to need and with exactly the services you want to use.

Custom managed IT exactly as needed

Our services include the design, IT operation, maintenance and further development of your IT environment, as well as continuous monitoring and troubleshooting. Thanks to our monitoring, irregularities are detected proactively and remedied immediately. You personally determine the scope and depth of the IT management: you can obtain our managed services end to end, or for individual components, if required. You always retain full responsibility for your applications.

Managed services for applications

Whether it’s cloud backup for your data or disaster recovery for all applications, security solutions for your email systems or the protection of your office data: With our managed services, we are at your side in many areas and are available to you around the clock thanks to our 24/7 service desk.

In the area of application management, we operate not only standard software and applications such as web servers or databases, but also in-house programs and special applications as managed services. Whether on dedicated servers or a cloud platform (PaaS): When you entrust your application environment to us, we support your applications over their complete lifecycle. We look after monitoring, availability and troubleshooting, as well as handle regular updates and patch management. If required, we can also manage the staging between development, test and operational platforms. We coordinate all service and operating processes in advance with you and offer you a tailored, comprehensive package, so you can fully concentrate on your core business.

An infographic showing the different Managed Services solutions by ITENOS

Overview of our solutions

Solutions

Internet Breakout

Bundled breakout for secure Internet access and secure access to the corporate network.
Solutions

IT Service Desk

Available 24/7: Professional incident management with short response times and a high first response rate.
Solutions

Managed Mail Security

Data theft, espionage or sabotage – rely on comprehensive email security as a managed service.
Solutions

Managed Office 365 Backup

Secure your O365 data against loss or data theft: in certified Deutsche Telekom data centers.
Solutions

Veeam Cloud Backup

With Veeam Cloud Backup, ITENOS offers cloud-based backups and disaster recovery as a managed service.

Talk to us. We look forward to your project!